Water Wizard GK Plumbing is local, reliable plumbing service, helping homeowners and businesses with everything from leaky taps to full bathroom installations.

Their team of qualified plumbers offers honest advice, fair pricing, and quality workmanship on every job.

Known for their quick response times and friendly service, they make plumbing problems stress-free.

Problem They Faced

Like many local tradespeople, Water Wizard GK Plumbing knew social media could help grow their business – but didn’t have the time or know-how to make it work.

Their online presence was stuck with:

Socially Spotted Case Study problems

How Socially Spotted Help

Socially Spotted took a struggling plumbing business from invisible to fully-booked – just by fixing their social media.

Here’s how we solved each problem:

Problem AreaBefore Socially SpottedSocially Spotted’s SolutionAfter Implementation
Online Visibility• 1-2 posts/month
•No hashtags/local SEO
• Daily posting schedule
• Local hashtag strategy
• GMB optimisation
• 5x more profile visits
• Appears in top local searches
Customer Engagement• Slow/no replies
• No interactions
• 1-hour response guarantee
• Weekly Q&A stories
• Review response system
• 89% faster replies
• 400% more messages
Lead Generation• 5-10 inquiries/month
• No CTAs
• “Book Now” buttons
• Promoted emergency service ads
• Lead capture forms
• 35+ inquiries/month
• 28% conversion rate
Brand Reputation• 12 Google reviews
• No testimonials
• Automated review requests
• Video testimonials
• Case study highlights
• 45+ reviews (4.9★)
• 12 video testimonials
Content Quality• Blurry photos
• No videos
• Professional photo shoots
• Weekly transformation reels
• DIY tip videos
• 7x more engagement
• Viral posts (15k+ views)
Advertising• No ad experience
• Wasted budget
• Targeted FB/IG campaigns
• Retargeting website visitors
• Performance tracking
• 42% cheaper leads
• 18x ROI on ad spend

Social Media Growth Results (3 Months)

PlatformBeforeAfterGrowthKey Improvements
Facebook85 followers900 followers958% increase• Daily useful content
• Quick reply system
Instagram50 followers1,050 followers2,000% increase• Reels showing repairs
• Local hashtag strategy
Google My Business6 reviews28 reviews (4.9★)367% increase• Review request system

Client Feedback

We were amazed by the results – going from barely 50 followers to over 1,000 in just three months felt unbelievable!

The team at Socially Spotted didn’t just increase our numbers; they brought real customers through our door.

We now get calls daily from people saying ‘I saw your video about leaky pipes on Instagram’ or ‘Your Facebook post reminded me to book a boiler service.’ The before-and-after repair reels have been particularly powerful – they show exactly what we do best.

Most importantly, every new follower feels like a potential customer rather than just a number. This has been game-changing for our small business.”

Conclusion

In just three months, Socially Spotted transformed Water Wizard GK Plumbing’s social media from an afterthought into their most powerful lead-generation tool.

By implementing strategic content, hyper-local engagement, and conversion-focused ads, we delivered:

  • Explosive follower growth (1,950+ new local followers)
  • Consistent high-quality leads (20+ monthly job inquiries)
  • Unmatched digital credibility (viral videos + 4.9★ reviews)

Most importantly, we proved that even traditional trades can dominate social media when given the right strategy. Water Wizard GK now enjoys:

  • Non-stop inbound inquiries
  • Higher-value jobs
  • Standout local reputation

This case study demonstrates our blueprint for trade businesses to turn social media into their #1 revenue stream. Ready to replicate these results? Let’s talk.